Privacy Policy

At our online platform for handmade furniture, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our site or make a purchase from our online shop. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information You Provide: When you register an account, make a purchase, sign up for newsletters, or contact us, we may collect personal details such as your name, shipping address, billing address, email address, phone number, and payment information. This information is essential for processing your orders, providing customer service, and communicating with you.
• Information Collected Automatically: As you navigate and interact with our online platform, we may automatically collect certain data about your device and browsing actions. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how our site is used and to improve its functionality.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are small data files placed on your device. They are used for various purposes, including maintaining your shopping cart, remembering your preferences, and for analytics to understand user behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

We use the collected information for various purposes, including:

• To process and fulfill your orders, including managing payments, shipping, and returns for your handmade furniture purchases.
• To communicate with you regarding your orders, provide customer support, and respond to your inquiries.
• To maintain and improve the functionality and user experience of our online platform.
• To personalize your experience on our site, for instance, by showing you relevant furniture items or promotions.
• To send you marketing and promotional communications about our products, special offers, and news, if you have opted-in to receive such communications.
• To detect, prevent, and address technical issues, fraud, or other illegal activities.
• To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We may share your personal information with third parties in certain situations:

• Service Providers: We work with trusted third-party service providers who assist us in operating our online shop, conducting our business, or serving our users. These may include payment processors, shipping companies, IT service providers, and analytics providers. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, destruction, or alteration. These measures include data encryption, secure servers, and access controls. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of our relationship with you and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. If you request the deletion of your account, we will endeavor to delete your personal data as soon as possible, subject to any legal retention requirements.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

International Data Transfers

As an online shop operating from New Delhi, India, your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our service and providing your information, you consent to this transfer and processing of your data globally, where necessary for the provision of our services, with adequate safeguards in place.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us concerning our operations at:

Please note: For privacy and security reasons, we do not provide specific street addresses or electronic communication details here. All inquiries related to privacy will be handled through official correspondence directed to our general operations location.